A close bedfellow to place making as public realm really sits within the overall scope of how and what a location delivers. We look at how the components including furniture, bins, signage, flooring and seating, for example, can make a big impact on how people enjoy their visit and what would make them want to spend longer.

A lot of it is intuitive design and whilst shoppers may not actually be able to tell you why an environment feels great, it is a jig saw of touch points that will help to make the difference.

